Welcome to Metaplazah Online Shopping Store!
At METAPLAZAH, we strive to provide our customers with a satisfying shopping experience. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below:
1. Returns:
- You have (2) days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
2. Refunds:
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
**4. Contact Us:**
- If you have any questions on how to return your item to us, contact us Here on our website.
Exceptions:
- Some items are non-refundable and non-returnable. These include [list any specific items or categories that are exempt from refunds or returns, such as perishable goods, personalized items, etc.].
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue and provide a replacement or refund as necessary.
Policy Updates:
- We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
By making a purchase on our website, you agree to abide by the terms of this refund policy. If you have any questions or concerns, please don't hesitate to contact us.